Sustainable factors that explain corporate reputation: the role of universalism, value congruence and environmental perception in fashion
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Abstract
Corporate reputation in sustainable fashion is a key element because it reflects how consumers perceive the consistency between brands' ethical values and their environmental practices. Understanding this relationship allows companies to strengthen their image and differentiate themselves in an increasingly conscious market.
The objective of this research was to analyze how environmental awareness, value congruence, environmental product perception, and universalism impact the corporate reputation of sustainable fashion brands. A quantitative and exploratory approach was applied to 512 participants, yielding 260 valid responses. The results were evaluated using the PLS-SEM technique in SmartPLS.
The results indicate that universalism is the most determining factor, as it connects consumers' ethical principles with brands' sustainable actions. Furthermore, consistency between values and practices reinforces perceived authenticity, consolidating corporate reputation. These findings are relevant for companies to design more effective and credible sustainable strategies.
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