Chango-Pilla , M., Masaquiza-Masaquiza , M. . and Caisa-Yucailla, E. . (2023) “CRM performance and development of entrepreneurship in digital commerce media in the commercial sector”, 593 Digital Publisher CEIT, 8(1-1), pp. 76-88. doi: 10.33386/593dp.2023.1-1.1607.